Office Hours - Tuesday, Wednesday, and Thursday from 11 am to 3 pm. Currently we have limited office staff due to COVID. We are requiring appointments if you would like to come by our office in person, call our office (828) 464-8100 or email firstname.lastname@example.org
Phone Number - (828) 464-8100
Office Address - 601 N Ashe Avenue Newton, NC 28658
Entrance for Shows Address - 60 W 6th Street Newton, NC 28658
Mailing Address - PO Box 1354 Newton, NC 28658
Where is your facility located? We are located right outside of historic downtown Newton, at the corner of W6th Street and N Ashe Avenue. NewtonPAC is right beside Newton-Conover City School offices. We are also a block over from the Holly & Ivy Bed and Breakfast. Use the address 60 W 6th Street Newton, NC when coming to see a show. See overview map in downloads at the bottom of this page.
What is your COVID Policy? Unless there is a mandated order from the Governor requiring masks or vaccinations, we are not requiring either. Wearing a mask or not wearing a mask is at the discretion of the attendee at this time.
When does the Box Office and Door open on show nights? Box Office and doors open 1 hour before showtime.
Where can I park? We have two smaller parking lots on W 6th Street and a large parking lot on N Ashe Avenue. See links at the bottom of this page to download parking areas.
Is NewtonPAC Handicapped Accessible? Yes, absolutely! We have a handicapped ramp at our 6th Street Entrance. Orchestra and gallery are accessible and we have an elevator for upstairs/balcony.
Are tickets refundable? Unfortunately, there are no refunds once a ticket transaction has been completed for all productions and events at NewtonPAC. We do not refund ticket unless the facility cancels a show. We cannot refund tickets for any other reason.
Can I exchange my tickets? Subject to availability, tickets may be exchanged until 48 hours before a show or event for a $5 fee per ticket. The exchange fee is waived for Season Ticket holders.
What if I lose my tickets? We have a record of every ticket holders for that show in the Box Office on show night. We can look up your tickets and replace them for you.
Can I see your seating chart? Yes, please see the links at the bottom of this page to download our seating chart. We have an orchestra and balcony seating, with 504 seats and 6 handicapped seats.
I called the office outside of office hours (Tuesday-Thursday 11 am to 3 pm), when will I receive a call back? We have limited office staff and can only answer/return calls within office hours. If you leave a message outside of office hours, we will return your call when staff is back in the office. Office hours are also listed on our phone voicemail.
I would like to purchase tickets for my child to attend a show with me, I'm worried that they will not be able to see the stage? We have limited availability booster seats for children, there is no charge to use but are first come first served. Children are usually able to see the show from our seats. Our stage is 4.5 feet off the ground and typically above the seeing level.
I would like to rent the facility, where do I find information? Our rental information and page is here - https://ncauditorium.com/rentals
How do I become a Season Ticket holder? See our link - https://ncauditorium.com/season-tickets
How do I sign up for your newsletter? Please send your email information to email@example.com
Do I need a ticket for my baby/infant? Our facility requires a ticket in hand for every person entering our theatre. This includes babes in arms. Theatre capacity is important to track as it is limited, and we can only have one person in the theatre for each seat, even if the seat is not occupied by the infant.
Do you have a dress code? NewtonPAC welcomes all of your favorite outfits – from jeans to evening gowns and everything in between. We encourage our guests to dress comfortably, whether that means your holiday best, or your rock & roll vest. NewtonPAC does, however, adhere to a strict no shirt, no shoes, no show policy.
Can I take photos during the show? We want you to be able to re-live the epic experiences you have at our venues, however, camera/phones can get in the way of your fellow fan’s enjoyment. To respect all our guest’s experiences, video cameras, monopods, tripods, selfie sticks, audio recording devices and professional cameras (those including telephoto or zoom lenses) will not be permitted inside NewtonPAC.
There are also instances when the artist prefers to perform in a phone-free environment; meaning cellphones, smart watches, cameras and recording devices will be prohibited.
Concessions & Alcohol Serving - For most events at NewtonPAC, alcoholic beverages are available for purchase. NewtonPAC staff is trained in the nationally recognized T.E.A.M. (Techniques for Effective Alcohol Management) Training program for responsible alcohol management. All guests may be required to show ID to purchase alcohol. Guests are not permitted to bring in alcoholic beverages or food/drink from outside and may not leave with alcohol purchased. Management reserves the right to refuse the sale of alcohol to any guest. Drinks and food purchased in the gallery are allowed inside the theatre.
How do I order concessions from my seat during a show? Just download the Noble ordering app (https://apps.apple.com/us/app/noble-easy-order-easy-pay/id1211378457) and be able to order drinks/concessions delivered right to your seat! Or you can use the QR Code in your program.
What is on your concession menu? To download our menu see the links at the bottom of this page.
Is NewtonPAC affiliated with Newton-Conover City Schools? No, we are not. We do have an NCCS School Board Member on our Board of Directors.
How is NewtonPAC funded? NewtonPAC is a nonprofit organization. We are not funded by City of Newton or Catawba County funds. NewtonPAC supports itself by ticket sales, our shows, donations, sponsorships, grants, and rentals. If you like the shows you are seeing at NewtonPAC, please consider donating to our facility!
Buy online anytime or call our Box Office (828) 464-8100.